AT&T’s Partner Exchange has rolled out new self-service tools and an Internet of Things (IoT) training certification designed to help solution providers manage accounts more efficiently.
The new mobility API enables partners to more easily suspend/restore service, manage customer information for billing, reporting and inventory management, and also update rate plans, add new features and manage mobile share groups.
“Account management, reporting and billing make up 85% of solution providers’ daily activities on the AT&T platform,” said Sue Galvanek, vice president, marketing, pricing and product solutions, AT&T Partner Exchange. “Our API platform is helping solution providers enhance their automation capabilities. They’re likely to see greater speed, visibility, accuracy and control with these essential processes.”
AT&T is also releasing a new IoT certification that is intended to help partners develop the necessary skills and resources for success with IoT solutions.
“We’re focused on helping solution providers harness its potential by equipping them with the tools they need to be successful,” added Galvanek. “The new IoT training is the natural next step. It further builds on the resources we’ve already made available on our IoT website.”
The new tools, combined with the training and brand strength of AT&T, will likely go a long way towards helping allied solution providers to build successful practices in the IoT space.