Dell Expands PCaaS Strategy to Enhance Channel Sales

Dell has upgraded its PC as a Service (PCaaS) strategy, simplifying lifecycle management and adding a Services Delivery Manager, flexible financing and new software options for greater security and management.

Dell’s PCaaS solution combines hardware and peripherals, software, lifecycle services including deployment, support, and asset recovery and financing into one all-encompassing solution with a single price per seat, per month. The Round Rock, Texas-based company has also added asset recovery into the standard PCaaS services offer, enabling a simplified return of the old equipment to Dell Financial Services with an option for an on-site data wipe service. New software options have been designed to enhance PCaaS security and simplify deployment.

Dell, in cooperation with VMware, has also introduced zero-touch Windows 10 provisioning by VMware AirWatch service, as well as joint engineering initiatives to integrate VMware Workspace ONE with Dell Client Command Suite to enable enhanced cloud management. These two solutions will provide organizations with a choice in how to simplify and streamline PC management, whether they choose a full-service solution for procuring, deploying and managing PCs, or opt for self-service PC deployment and management.

“With digital and workforce transformation, the way people work is changing,” said John Moody, vice president, Client Solutions Services Product Group at Dell. “To respond to this shift, IT needs a simpler solution to provide end users with the most relevant and secure technology, and manage it throughout the entire PC lifecycle. They need flexibility in how they purchase manage and retire PCs responsibly – with one point of contact throughout – and we deliver that with PCaaS.”

The PCaaS enhancements are currently available for OptiPlex desktops, Latitude laptops and Dell Precision workstations in the United States, Canada and select countries in Europe. It is also available as a resell option through the channel.
Windows 10 Provisioning for AirWatch and Dell Client Command Suite is available worldwide on Dell Latitude, OptiPlex and select XPS PCs, and Dell Precision workstations.

Channel Impact^®
PCaaS can go a long way towards establishing predictable costs, streamlined procurement, simplified lifecycle management, and access to current technology. It can also provide a very viable opportunity for channels while promoting substantial account control.