The International Association of Cloud & Managed Service Providers (MSPAlliance) has partnered with Ingram Micro Cloud to launch the alliance’s MSP/Cloud Verify Program; an initiative to improve best practices and service delivery among the managed service provider (MSP) and cloud community.
The initiative is based on ten objectives of the Unified Certification Standard (USC), a set of globally accepted standards and best practices designed specifically for the MSP and cloud industry. Measuring against these 10 objectives quantifies the overall health, competency and service delivery capability of an MSP or cloud practice.
During the evaluation, MSPAlliance will provide MSPs and cloud providers with consulting, remediation assistance to correct identifiable problems in their practice, service delivery documentation templates and an MSP/Cloud Verify report. Providers who meet all requirements will be certified to use the MSP/Cloud Verify certification logo in all marketing materials.
Promoted benefits include simplification of the RFP process as well as improving internal policies and procedures, service delivery efficiencies, and documentation.
The partnership with Ingram Micro should go a long way towards helping the MSPAlliance spread the word. Ingram Micro, on the other hand, gets a new arrow in its quiver for reaching out to the cloud and managed services community.