NCR Corporation has announced the release of its managed services bundle for Community Financial Institutions (CFIs) to its base of channel partners. This suite of managed services is intended to support the availability of self-service channels, such as ATMs, while reducing operating costs, and preserving compliance.
“We’re excited to give our channel partners new ways to help them grow and create value for their end customers through managed services,” said Bob Tramontano, vice president of managed services at NCR. “Additionally, the CFI bundle is aligned with our Digital Connected Services framework, which gives NCR the flexibility to go to market through multiple channels while ensuring consistent, high-quality service, regardless of the delivery channel.”
The Digital Connected Services framework focuses on an end-to-end business process management approach across ATM, point of sale, and other consumer interaction devices by integrating condition-based maintenance, monitoring, security, management, and insights.
The Atlanta-based company claims that community financial institutions can dramatically reduce downtime when they move towards managed services and away from traditional service environments.
With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across financial, retail, hospitality, travel, telecom and technology industries. The company claims more than 20,000 service professionals and a presence in 180 countries.
By opening these and other NCR solutions to authorized channel partners, NCR is further extending its reach to the community financial market.