Rackspace Launches New Professional Services

Rackspace has rolled out an expanded professional services offering geared towards working with channel partners to help customers plan, assess, design, migrate, manage and optimize their journey to the cloud.

Through the San Antonio-based hosting company’s new Global Solutions and Services (GSS) program, Rackspace will provide professional services to any business, regardless of which cloud platform it chooses, or whether it is an existing Rackspace customer.

Rackspace has earned the highest level of partner certification from Amazon Web Services and Microsoft Azure, and recently announced a strategic relationship with Google Cloud to become its first managed services support partner for Google Cloud Platform (GCP). Rackspace also offers specialized expertise and support for dedicated servers and for the three major private clouds, powered by VMware, Microsoft and OpenStack.

“As more businesses look to move IT operations out of the data center, they recognize that they need help transitioning to multi-cloud models,” said Rachel Cassidy, vice president of Global Solutions and Services at Rackspace. “In response to customer demand, we’re expanding our managed cloud portfolio to offer professional services not only to the SMB and mid-market customers we have served for nearly two decades, but also to our fast-growing stable of enterprise customers.”

Now available globally, Rackspace GSS will place an added focus on enterprise and mid-market businesses.

Channel Impact^®
Rackspace is clearly feeling the need to build its customer base through added value. Partners will see their own opportunities based on the degree to which they will be able to engage in the related sales opportunities.