8×8, a San Jose-based cloud provider of voice, video, collaboration and contact center solutions, has formally launched “PartnerXchange,” a new online portal that enables channel partners to manage their 8×8-related business from a single pane of glass.
The platform supports partner registration, case registration, deal registration, training/certification management, sales/support status, and provides demand gen resources.
“PartnerXchange enables us to drive efficiencies, while reducing friction, through automation and business management, making it easier and faster for our channel community to do business with us,” said John DeLozier, Channel Chief at 8×8. “There is a host of real-time features with a specific focus on simplified processes and more robust information exchange. PartnerXchange provides a single management platform for visibility into channel partner activities and analytics, enabling us to have a continuous pulse on the business.”
Efficiency is always a key component in today’s successful channel programs.