Cisco Unveils Agentic Platform for Operating and Defending Critical IT Infrastructure

Cisco has unveiled its new “Cloud Control” platform, which becomes the foundation of the company’s AgenticOps operating model, billed as a unified platform built for humans and AI agents to manage, monitor and defend critical IT infrastructure.

The platform delivers a single view of Cisco networking, security, compute, observability, and collaboration in one secure environment. People and agents work from a single data layer, sharing the same operational context and the same system of action. Customers can build their own applications and agents using natural language directly within the platform, which also connects to a large ecosystem, including AWS, Linear, Microsoft, PagerDuty, ServiceNow, Slack, and Google Cloud, which now includes Wiz.

“AI agents reason and act continuously at software speed, and that changes everything about how we scale, manage, and defend our critical infrastructure,” said Jeetu Patel, President and Chief Product Officer, Cisco. “Cisco Cloud Control is a command center for agentic AI: a platform where your team and your AI agents work together, in the same environment, with the same information, and with humans in control.”

Elements include cross-domain telemetry, purpose-built models, and trusted agents. The platform also includes “Cisco AI Canvas,” a generative workspace where operators and agents work from the same live evidence to investigate and resolve complex issues together in real time. In addition, the Cloud Control Studio feature is a design space that unlocks two customization environments. Agent Builder lets customers build agents for Cloud Control tailored to their own policies and workflows. App Builder lets customers build and publish apps and workflows for Cloud Control from natural-language prompt, with OpenAI Codex, an agentic platform that helps you build and ship with AI, built in.

Cisco Cloud Control is currently available in the U.S with global availability to follow.

Channel Impact^®
The platform promises to help channel partners and their customers act and defend at machine speed and scale in an agentic AI world.