RingCentral, a Belmont, California-based UCaaS company, has extended its alliance with London-based BT to accelerate the adoption of cloud-based communications and digital transformation across the UK.
Under the agreement, “Cloud Work provided by RingCentral” will be a lead Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) offering for BT with small, medium and large sized UK enterprises, as well as public sector customers. The offering will be available through BT’s Account managers (Corporate and Major Corporate), BT Local Businesses, and through dedicated telesales and call centers.
“As businesses continue to navigate through the complexities of Covid-19, our extended partnership with RingCentral reinforces a commitment and shared vision of bringing innovative communications solutions to our customers so they can thrive now and put the right building blocks in place for a successful post-pandemic workplace,” said Ashish Gupta, Chief Operating Officer of BT’s Enterprise Unit. “Every organization is adopting new remote and digital ways of working, with varying degrees of complexity. By collaborating with partners like RingCentral, we’re focused on removing this complexity for our customers to enable a successful digital transformation journey.”
“Today people need to work and collaborate productively from everywhere, and that’s what we focus on enabling at RingCentral,” said Anand Eswaran, President and Chief Operating Officer of RingCentral. “We’re delighted to extend our partnership with BT to make our solution available to a broader set of BT’s customers and deliver additional productivity, quality, and cloud economies of scale through tighter integration with BT’s leading fixed and wireless network.”
UCaaS continues to be an important cloud-based communications platform that is rapidly displacing traditional PBXs. This alliance can be beneficial to both companies.