ConnectWise Unveils Marketplace E-commerce Site

ConnectWise has announced a new version of its marketplace site; an e-commerce platform for purchasing third-party solutions.

The ConnectWise Marketplace now provides support for both license and usage-based purchasing and billing. Current partners will be able to make purchases via the Marketplace and this functionality is expected to be available to non-partners this summer.

“We pride ourselves on the service and support we provide our partners, but not everyone wants or needs to spend time going through a ConnectWise account manager to purchase a third-party solution,” said CEO Jason Magee. “When you already know the solution you want, you should be able to make a fast, simple transaction so you can get back to the business of serving your customers. That’s what the reinvention of the Marketplace is all about.”

Webroot and Bitdefender are already available on Marketplace with more solution provider offerings becoming available over the coming weeks and months.

The company has also rolled out “ConnectWise Now,” a customizable interface that provides partners a single location from which to manage all areas of their business, from sales and marketing to service and finance. The dashboards provide partners with visibility into metrics such as high priority tickets, active remote-control sessions, cloud health, patch compliance, and sales pipeline. The company will also be releasing data pods and actionable metrics for use with these dashboards. This will provide partners with cross-product insight into all ConnectWise products running in their business, from a single pane of glass.

Channel Impact^®
Accurate organizational knowledge is crucial to making solid business decisions. This newly designed platform should go a long way towards helping partners to determine exactly where the ConnectWise portion of their business is successful, and where it might need adjustment.