IT Glue, a Vancouver, Canada-based company that has developed a documentation application for MSPs, has announced a new pricing structure that includes no user minimum on Enterprise seats and a 90-day money-back guarantee.
The solution allows MSPs to document the IT assets centrally and in a standardized manner, enabling critical information to be more efficiently stored and accessed.
“While the MSP industry is rife with mergers and acquisitions, there is a huge number of smaller, independent IT providers that are competing head-to-head with the bigger firms on service quality,” said CEO Chris Day. “IT Glue offers MSPs of all sizes the ability to scale in efficiency, which is why we’re thrilled to offer a new no user minimum seat option for smaller MSPs to take advantage of the same benefits as the larger ones.”
By lowering barriers to entry, IT Glue hopes to attract a wider range of potential MSP customers. Partner program features include checklists, flags, runbooks, a mobile app, and the ability to execute online purchases without additional sales interaction.
The company claims more than 5,000 partners in 30 countries, serving over 60,000 users and 500,000 businesses.
The new pricing structure is intended to attract smaller MSPs, thereby extending the sales potential for vendors and partners alike.