Monday Morning Impact – December 9

Avaya OneCloud Secure UCaaS Now Offered by SYNNEX

Avaya has announced Synnex now offers Avaya OneCloud Secure unified communications as a service (UCaaS) solutions to its network of partners serving the public sector market, including education, federal, state and local government organizations across the U.S.

Avaya OneCloud is a cloud communications and collaboration platform that includes voice, collaboration, video, unified messaging, and voicemail, with Contact Center as a Service (CCaaS) solutions coming in early 2020. It is also recognized as a FedRAMP-authorized platform for government agencies adopting cloud-based as-a-service models.

“With over 20 million contact center and unified communications seats in the U.S. government, Avaya and Synnex are addressing a significant market opportunity that is growing, and increasingly adopting cloud solutions,” said Frank Ciccone, Avaya senior vice president, U.S. Sales. “Avaya is one of the providers that can meet the specialized technology and security requirements of this segment, and we look forward to working closely with Synnex to further enable government IT’s transition to cloud.”

Avaya OneCloud Secure solutions are supported 24 x 7 x 365 by U.S.-dedicated resources that include software, services and hardware. Avaya claims more than 120,000 customers worldwide, including over 90 percent of the Fortune 500 and millions of endpoints in use by key U.S. government agencies.

Channel Impact^®
Through its channel network and go-to-market capabilities, Synnex is likely to increase the velocity of adoption for Avaya OneCloud Secure solutions in the large and growing government market in the U.S.

Tanium Rolls Out “Tierless” Channel Program

Tanium, a Nashville-based provider of unified endpoint management and security, has announced Tanium Partner Advantage, a new partner program designed without rigid tiers and certification requirements, or complex fees. The program instead focuses on a concept the company calls Total Partner Value, which considers the partner’s relationship with Tanium across financial performance, expertise, investment and growth, and customer success.

Program features include partner progression with no publicly defined thresholds around training and other measurements, training and enablement, and a partner portal.

“The reality of the channel today is that partners are less focused on what they label themselves and more focused on how best to help their customers solve their business problems,” said Tom Herrmann, Tanium Global Vice President, Alliances & Channels. “We recognize how much our partners have evolved their businesses, and we have built Tanium Partner Advantage to give partners flexibility to fully support their customers across various business models.”

The Tanium Partner Advantage will be available in the first quarter of the company’s fiscal 2020.

Channel Impact^®
Tanium claims a flexible program that enables partners based on the business models they’re employing across the customer journey, from influencing the buying decision to providing ongoing managed services. Details on progression up the program structure were not provided.

OTAVA Rolls out New Backup Solutions in Partnership with Veeam

Otava, an Ann Arbor, Michigan-based company focused on secure and compliant cloud services for enterprise, has announced the expansion of its relationship with Veeam Software through the introduction of a new cloud backup portfolio based on Veeam Availability Suite. The three new Otava products – Otava Cloud Connect, Otava-Managed Cloud Backup and Self-Managed Cloud Backup – are intended to help clients intuitively manage backups and data from a single console.

“Veeam is a recognized leader in cloud data management solutions, and we’re pleased to expand our portfolio of hybrid and multi-cloud solutions with backup and disaster recovery powered by Veeam atop our cloud infrastructure,” said Brad Cheedle, CEO at Otava. “As an aggregator of the best available cloud technology solutions, I am excited to expand our long-standing relationship with Veeam to include this powerful new data protection technology portfolio that gives our customers the flexibility and control over their backup environments that they require.”

Otava provides secure, compliant hybrid cloud solutions for service providers, channel partners and enterprise clients.

Channel Impact^®
The move solidifies an existing partnership with an eye towards enhanced value to both end customers and channel partners.