Monday Morning Impact – February 8

Kaseya Claims 20% Annual Growth in MSP Market

Kaseya, which produces a platform that serves the MSP community, has released the results of its annual Managed Service Provider (MSP) Global Pricing Survey, which reveals a continued surge in overall growth for MSPs, especially for those offering security services.

According to the survey, “high growth” MSPs have experienced more than 20% annual growth over the past three years; offer security services as a key competitive advantage; are more than twice as likely to offer cloud-based services such as monitoring, hosting, backup/recovery, and desktop/server management; charge more per-hour for their technicians; have a larger hourly price spread between level one, two and three technicians; and charge more on average for monthly server support and maintenance.

The findings are based on information gathered from nearly 400 MSP firms across more than 30 countries.

Kaseya also announced the appointment of Miguel Lopez as senior vice president and general manager for MSP Solutions. Lopez brings over 20 years of managed services experience to his role and will lead Kaseya’s MSP strategies and consult with Kaseya partners.

“I know first-hand that successful MSPs have bolder strategies and put their customers’ concerns first,” said Lopez. “At Kaseya, we base our own customer success model on our customers’ year-over-year growth rather than our own company’s sales. It turns out that the most successful MSPs follow the same model for their customers.”

Channel Impact
The data underscore the growth of this fast-moving business model.

AlienVault Adds Vice President of Worldwide Channel Sales

AlienVault, a San Mateo, Calif.-based unified security management vendor, has announced the appointment of Anthony D’Angelo as the company’s new vice president of worldwide channel sales.

Anthony D’Angelo brings more than 20 years of experience leading sales teams and channel programs at prominent technology companies, including channel vice president roles at WestconGroup, Net Optics, TippingPoint and Hewlett Packard.

“This is an exciting time to join AlienVault as it moves to the next level of growth,” said D’Angelo. “AlienVault’s position as a leading provider of security solutions that unify essential security tools with threat intelligence is what sets AlienVault apart and gets channel partners excited about working with us. AlienVault has significant and accelerating momentum in the channel and I am pleased to have the opportunity to work with an exceptional team to take this program to the next level.”

Channel Impact
The move demonstrates AlienVault’s direction in indirect sales, which typically becomes a practical necessity as vendors gather momentum.

Arrow Electronics Names Mark Taylor President of Its OEM Computing Solutions

Arrow Electronics has named Mark Taylor as the distributor’s new president of global OEM computing solutions.

Taylor most recently served as a vice president of the company’s enterprise computing solutions business in North America. He joined Arrow in 2007, and held a variety of roles with increasing responsibilities with many of the company’s key supplier and customer partners.

Arrow’s OEM Computing Solutions business focuses on embedded solutions, design engineering, and hyper-converged technology. Medical, networking and digital signage are among the markets served by this business unit.

“Mark has a proven track record of building strong teams and delivering results,” said Andrew S. Bryant, chief operating officer of Arrow’s global components and enterprise solutions businesses. “He will be leading the best team in the industry, and his capabilities will accelerate our business growth.”

Channel Impact
Taylor steps into a role that is increasing in importance at the distributor.