Opengear, a Digi International company and a New Jersey-based provider of secure network access and automation solutions, has launched its new Opengear Channel Certification Program, the company’s first technical certification program for its Network Resilience platform.
The company claims that the platform is used by more than 75% of Fortune 100 companies to manage and secure mission-critical network infrastructure.
The program includes a suite of tools, education, resources, and training intended to help channel partners drive new revenue, and addresses the challenges faced in selling and deploying network management solutions without visiting customer sites.
“Emerging tech and broad adoption of cloud, IoT, and edge computing are making network management increasingly complicated,” said Bryan Keepers, Opengear’s Director of Channel Sales – Americas. “But this also presents a challenge for sales engineers, who are expected to be experts and trusted advisors to their customers. Selling virtually – which we expect to continue even after the pandemic – further complicates the challenge. That’s why technical sales teams require new tools and training to better understand the unique challenges and requirements of each individual customer and deployment.”
Certified channel participants receive a thorough review of critical network-management challenges facing organizations today and the solutions to address evolving needs. The end-to-end training courses cover topics ranging from command line interface access to firewall settings and configuring USB ports to managing a separate management plane, securing and conducting failover to cellular, and implementing advanced NetOps automation. The program also includes a series of instructional videos and on-demand lessons. Participants must pass a series of quizzes and comprehensive tests to complete the program and earn a diploma showcasing their qualifications.
Participants also learn to effectively deliver remote product demos customer service. The program can also reduce sales cycles since no travel or on-site visits are required.
The certification program is designed to elevate the knowledge and value sales engineers can provide to customers.