RingCentral and Mitel Announce New UC Partnership

RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base of more than 35 million customers with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.

As part of this agreement, RingCentral becomes Mitel’s exclusive UCaaS partner. Mitel will continue to support customers on its MiCloud Connect platform and, working with RingCentral, provide a path to RingCentral’s cloud-based MVP.

“We are excited to bring the market-leading UCaaS solution to our customers and channel partners with RingCentral as our exclusive UCaaS partner,” said Tarun Loomba, newly appointed president and chief executive officer at Mitel. “The unique depth of this partnership furthers our strategy of delivering world-class communications to our customers and providing them a clear and flexible path for the future.”

The CloudLink platform will enable customers to integrate their on-premises infrastructure with modern cloud applications and will enable Mitel customers to leverage their existing on-premises PBX capabilities via the RingCentral application. This use is intended to provide a seamless, highly differentiated transition path to full cloud adoption.

“We are bringing together the best of Mitel and RingCentral to give customers the right communications and collaboration solutions for their needs,” said Vlad Shmunis, RingCentral’s founder, chairman and chief executive officer. “Given our maniacal customer-centric focus, we’re delighted to now be able to offer customers a flexible and differentiated digital transformation path.”

RingCentral will pay Mitel $650 million to acquire intellectual property rights and patents covering network and call management, security, and infrastructure. Mitel’s existing investor group will invest $200 million in equity in RingCentral as part of the transaction.

Additional product enhancements leveraging joint technologies are planned for the first half of 2022.

Channel Impact^®
Integration of RingCentral MVP with Mitel’s CloudLink technology is expected to help partners build highly effective cloud migration paths on behalf of their customers.