ServiceNow Releases Four Apps to Support Safe Return-to-Workplace

ServiceNow of Santa Clara, California has released a four-app suite and dashboard designed to help companies manage essential steps for safely returning employees to the workplace.

Marketed as “ServiceNow Safe Workplace,” the offering includes employee readiness surveys, health screenings, and workplace safety management features to help facilities and workplace services managers to quickly configure clean and hygienic, socially distanced workspaces so that employees can safely return to the workplace.

The suite lets managers assign shifts so that employees occupy these workspaces for a specific amount of time and configure cleaning schedules at the end of each shift. Out-of-the-box reports and dashboards give managers a real-time view of both workspace reservations and reservation thresholds across floors, buildings and sites. Workplace managers also have a real-time view of all cleaning task status, including a full audit trail history. The system also helps organizations manage and monitor their PPE inventory needs to ensure the physical safety of their workforce. The app’s dashboard provides a comprehensive view of inventory by facility, as well as an aggregate look at the entire workplace and historical data on how equipment levels have changed over time. The dashboard also provides visualizations for data collected by these apps and can be overlaid with a map using aggregated public data on infection rates.

“ServiceNow is helping companies manage the complex workflows required to keep employees healthy and workplaces safe,” said CEO Bill McDermott. “The ServiceNow Safe Workplace app suite and dashboard are engineered to make returning to the workplace work for everyone.”

Channel Impact^®
Returning employees to the workplace requires careful planning, execution and agility on the part of organizations. Business units across the enterprise must work together to create a safe and productive experience for all employees, whether they return to the workplace or continue to work from home. Initiatives, such as this one, are intended to help bring objective data-gathering to the equation.