Tech Data Launches Global Lifecycle Management Services

Tech Data, the Clearwater, Florida-based distributor, has rolled out its Global Lifecycle Management Services portfolio to help allied partners manage the technology product and customer lifecycle. Related offerings include design/integration services, supply chain management services, customer lifecycle management services, and field, depot and support services, such as field engineering, equipment installation, maintenance, repair, asset disposition, etc.

Available globally and designed for both original equipment manufacturers (OEMs) and solution providers, the portfolio also features customer management solutions, including customer acquisition, enablement and revenue-growth services, such as contract renewals and software license compliance.

“Our services portfolio adds a new dimension to distribution,” said John O’Shea, senior vice president, Global Lifecycle Management Services, Americas at Tech Data. “Leveraging our unparalleled depth, breadth of expert capabilities and comprehensive end-to-end portfolio, we have designed these services to free up capital from our customers’ businesses so they can apply it to more strategic areas, such as transformation, innovation and customer-facing resources.”

Channel Impact^®
The new portfolio is intended to help OEMs and solution providers to more easily deliver customer and product lifecycle management through a single source. This can help free-up resources to accelerate the adoption of new technologies and open new markets.