Verizon Business has announced the launch of IoT Managed Services, an offering developed to help manage the intricacies of preparing, deploying, managing, and maintaining an IoT solution.
“For many companies, cellular IoT is not always something they have fully prepared for from a staffing, implementation, and maintenance standpoint,” said Steven Szabo, Verizon Business’ vice president of Internet of Things. “Through IoT Managed Services, we are bringing a dedicated team of IoT specialists and the most reliable IoT network under one roof so customers can focus on growing their business.”
The offering includes site surveys, solution development, and device staging. It then extends to lifecycle functions with dedicated triage and ongoing account and platform management. Services are offered in varying levels, including:
Level 1: A dedicated point of contact for help with cellular connectivity
Level 2: Adds lifecycle support for customer accounts, as well as for IoT solution implementations
Level 3: Adds dedicated support for IoT platforms owned by customers
The offering is designed to meet the needs of a wide variety of companies, from the large enterprise to the small business.
By having this dedicated support for all matters relating to IoT implementation and management, customers can utilize a “deeper bench” to address their technology needs.