8×8, Inc., a Campbell, California-based integrated cloud communications platform provider, has announced an expanded distribution relationship with Ingram Micro Cloud, the distributor’s cloud marketplace for the channel. The expanded agreement allows Ingram Micro Cloud partners to resell 8×8 XCaaS, which includes integrated cloud contact center, voice, team chat, and video meetings capabilities, and continue owning the customer relationship by delivering professional services, providing technical support, and billing clients directly to recognize top line revenue.
“This expanded agreement will offer differentiated services and additional go-to-market opportunities for our partners that align to their preferred business model,” said John Dusett, Executive Director, Cloud Services at Ingram Micro Cloud. “Resellers helping organizations accelerate digital transformation efforts to meet new work from anywhere requirements, can confidently offer 8×8 XCaaS to support their customers’ cloud communications and contact center needs, plus offer additional services, maximizing revenue opportunities.”
“Growing together with our partners has been instrumental to the success of our channel strategy. We are greatly looking forward to expanding our distribution relationship by adding new resale opportunities with Ingram Micro Cloud,” said Lisa Del Real, Global Channel Chief at 8×8, Inc. “8×8 XCaaS and our Teams solutions are providing channel partners with growing business opportunities to help organizations enhance employee and customer experiences to meet new work requirements.”
Participating partners receive access to a dedicated 8×8 team, large deal support, free demo systems, marketing support, and the ability to receive full certification in sales, deployment, and support.
Channel Impact®
The new agreement enables the Ingram Micro Cloud partner community to expand their cloud communications, collaboration, and contact center portfolio, and offer 8×8 XCaaS. The move also extends 8×8’s reach into the channel.