Front Appoints Mike Kane as SVP of Global Channel Sales & Partnerships

Front, a San Francisco company that offers an AI-powered customer operations platform, has appointment of Mike Kane as its Senior Vice President of Global Channel Sales & Partnerships. Kane joins from Dialpad, where he played a key role in building the company’s global channel organization.

At Front, Kane will lead the company’s next phase of growth through partnerships with a focus on expanding its network of technology services distributors (TSDs), resellers, and ecosystem partners.

“We’re entering a pivotal year for Front,” said Dan O’Connell, CEO of Front. “Our partner ecosystem will play a huge role in our next chapter, and Mike brings the leadership, experience, and energy to make that happen. He’s built trusted relationships across the channel community and knows how to unlock mutual growth.”

During his time at Dialpad, Kane designed and executed the company’s global partner strategy, developing new TSD relationships and growing partner-led revenue.

“Front is one of the most exciting companies in customer experience right now,” said Kane. “The opportunity to bring Front’s product and its philosophy of better, more human customer operations to the channel is huge.”

In the past 12 months, Front claims more $50K+ deals than any year in company history, expanded its offices in Santiago, evolved from a single product into a true multi-SKU omnichannel platform and introduced Autopilot, Copilot, and new AI add-ons.

The company plans to significantly grow its partner-led business in 2026 as it scales past $100M ARR, with a focus on strategic collaboration, enablement, and shared customer success.

Channel Impact^®
Kane is expected to expand Front’s global partner ecosystem and drive new revenue through TSD relationships. The move reflects Front’s investment in making partnerships a core growth driver as demand for unified customer communication and collaboration continues to rise.