Bridgepointe Technologies, a San Mateo, California-based tech advisory firm serving mid-market and enterprise companies, has announced its acquisition of PPT Solutions, a provider of Customer Experience (CX) and Contact Center consulting solutions. The agreement marks an opportunity for Bridgepointe to expand its technology advisory services and provide clients with a wide range of CX-related services including CX/contact center consulting, Contact Center Technologies, BPO (Business Process/ People Outsourcing), AI/RPA (Artificial Intelligence and Robotic Process Automation), and Managed Services.
“PPT Solutions is the true leader when it comes to CX consulting services, and we’re thrilled to have them join the Bridgepointe family,” explained Scott Evars, Bridgepointe’s Co-Founder and Chief Executive Officer. “PPT is a natural fit with Bridgepointe’s existing services and their focus on accelerating client success is tightly aligned with our culture, vision and values.”
PPT Solutions will operate as a “Bridgepointe company” effective immediately.
Terms of the agreement were not disclosed.
Channel Impact®
The move is expected to strengthen Bridgepointe’s position in the CX space, as well as further extend its national reach.