Bridgepointe Technologies, a tech advisory firm for mid-market and enterprise companies, has announced that Jamaal Savwoir has joined the company as Vice President of Channel for BridgepointeCX.
Formerly of Intelisys and 8×8, Savwoir will be responsible for developing and executing the company’s channel strategy, with a focus on driving BridgepointeCX services through strategic partnerships and alliances, as well as expanding the BridgepointeCX reach in the marketplace.
“Jamaal is uniquely qualified to help us expand our reach through the channel partner community,” said Kris Kramer, Managing Director of CX Services at Bridgepointe. “He is driven and passionate about helping everyone win together and is not only a strong leader but has the ability to solve complex CX-related challenges for our partners.”
“I’ve seen the value that BridgepointeCX can deliver to partners and clients first-hand over the past few years,” said Savwoir. “There is a gap between where partners end, and where service providers begin that Bridgepointe CX fills perfectly. I’m here because we provide a service to partners and customers that no one else can. I can’t wait to help our channel partners drive greater value with their CX clients.”
Formerly PPT Solutions, Bridgepointe Technologies boasts a customer list of more than 12,000 companies for its advisory services over the past 20 years. BridgepointeCX is the CX-as-a-Service arm of the company with services that include CX strategy, outsourcing, implementation, and managed services.
With an extensive 20-year history in technology, specifically in Customer Experience, Jamaal brings a deep understanding of the challenges facing CX leaders in today’s rapidly evolving market. He has been recognized for his outstanding leadership and contributions to the industry, including being named to the Channel Futures Circle of Excellence in 2022.