D&H Distributing Launches New Technology Solutions Program to Support Sophisticated Installs

Published On: August 27, 2023Categories: Buzz

D&H Distributing, a Harrisburg, Pennsylvania-based distributor of SMB, mid-market, and consumer technologies, has launched its new Technology Solutions program to augment the company’s pre-sales support offering. The program features a training and demo facility at the D&H headquarters in Harrisburg enabling to build proof-of-concept solutions using AV and videoconferencing equipment as well as other areas. VARs can also use the facility to hold their own training events or end-customer demos. Lab events can be attended live and/or broadcast simultaneously to off-site locations.

The program will offer three tiers. At the Explore level, D&H’s Solutions Experts provide recommendations on how to proceed with complicated projects. This tier is for entry-level D&H partners.

At the Empower level, partners who do a certain level of business with D&H will have access to the distributor’s certified engineers and subject matter experts for guidance on impending installations. Partners will be able to schedule time in the upgraded lab with D&H’s technicians to build large-scale infrastructure projects, live on-site.

At the Enable level, trainings are hosted by D&H sales engineers on behalf of the distributor’s vendor partners. The Technology Solutions team will reach out to eligible customers on a quarterly basis to engage them in training opportunities, including in conjunction with D&H’s technology events.

A series of vendors have already committed to providing resources and content for the Technology Solutions program, including Black Box, Buffalo, CyberPower, Dell, HPE, HPI, Intel, LG, Logitech, Microsoft OEM, MSI Systems, NETGEAR, Samsung Electronics SSD, Sharp NEC, Ubiquiti, and Zyxel.

“The Technology Solutions program allows a growing number of partners to have live experiences with technologies they may not otherwise have the opportunity to trial in the field,” said Jeff Hunt, sales engineer manager at D&H Distributing. “Some of these solutions are still new and evolving, and with the speed that technology advances, their functionality changes frequently.”

The Technology Solutions program has initially engaged a select group of resellers, mostly in the SMB sector, and will continue to grow both in scope and in the number of partners who are involved in the program.

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