Intelisys Realigns its Channel Offerings

Intelisys has a ScanSource-owned technology services distributor, has announced the expansion and realignment of its partner support and enablement resources, integrating its Partner Success team and core partner operations into a single unit.

The integration includes bringing together essential resources that partners utilize daily, such as ordering, quoting, commissions and their supporting platforms, under a single, structure. By streamlining processes such as quote-to-cash and automating key workflows, Intelisys hopes to reduce operational complexity.

As part of the new partner success structure, Katherine White has been appointed Senior Vice President of Partner Success. In this role, White will drive the vision, planning and execution of the Intelisys partner support and operations strategies.

“The appointment of Katherine in this new role and the strategic integration of our resources reflects our commitment to empowering our partners to focus on what matters most—driving scalable growth,” said Intelisys President Ken Mills. “We’re doubling down on empowering our sales partners by investing in the tools, support, and innovation they need to succeed, and by centralizing essential operations into a streamlined organization.”

White joined ScanSource in 2021 as Vice President of Business Strategy. Most recently, White served as Vice President of Channel Exchange, managing the company’s Channel Exchange platform, which is geared toward helping partners to accelerate procurement, meet customer needs and expand into new services areas.

Sales responsibilities for Channel Exchange will move under the leadership of Eddie Acosta, Senior Vice President of Sales, while operations will remain under White’s leadership. Additionally, Tracy Hali, Vice President of Partner Success; Melissa Parmley, Senior Director of Commissions Operations; and Jeremy Wilcox, Vice President of RPM Operations will report to White.

Channel Impact^®
This strategic shift is designed to help partners go deeper in the technologies they sell and deliver more impactful solutions to their customers.