Monday Morning Impact – September 8

Published On: September 7, 2025Categories: Buzz

Gartner: Nearly Half of Enterprise Apps Will Soon Feature Task-Specific AI Agents

Forty percent of enterprise applications will be integrated with task-specific AI agents by 2026, up from less than 5% today, according to Gartner Inc. Meanwhile, as organizations accelerate digital transformation, agentic AI in enterprise applications will move beyond individual productivity, setting new standards for teamwork and workflow through smarter human-agent interactions.

Gartner forecasts agentic AI will drive approximately 30% of enterprise application software revenue by 2035, surpassing $450 billion, up from 2% in 2025.

“AI agents are evolving rapidly, progressing from basic assistants embedded in enterprise applications today to task-specific agents by 2026 and ultimately multiagent ecosystems by 2029,” said Anushree Verma, Sr Director Analyst at Gartner. “This shift transforms enterprise applications from tools supporting individual productivity into platforms enabling seamless autonomous collaboration and dynamic workflow orchestration.”

AI assistants are the precursor to agentic AI. They simplify tasks and interactions for users but depend on human input and do not operate independently. The most common misconception is referring to these AI assistants as agents, a misunderstanding fueled by widespread “agentwashing.”

“As AI agents begin acting independently and handle tasks ranging from routine development to complex incident response without human involvement, leaders must ensure strong security and governance,” added Verma.

Collaboration among AI agents will redefine enterprise applications as organizations move beyond single-purpose automation. By 2027, Gartner predicts one-third of agentic AI implementations will combine agents with different skills to manage complex tasks within application and data environments. By 2028, AI agent ecosystems are expected to enable networks of specialized agents to dynamically collaborate across multiple applications, allowing users to achieve goals without interacting with each application individually.

This shift will drive the need for new business models, greater transparency, dynamic pricing and increased governance to ensure ethical agentic AI operations.

Gartner estimates that by 2028, a third of user experiences will shift from native applications to agentic front ends, requiring new business models to avoid disintermediation.

Channel Impact^®
CIOs, channel partners, and other technology leaders must focus on creating seamless employee experiences by integrating AI assistants with robust APIs, enabling a shift from traditional application-centric interfaces.

Okta to Acquire Axiom Security

Okta has signed a definitive agreement to acquire Axiom Security, an identity-centric Privileged Access Management (PAM) solution built for cloud, SaaS, and database environments.

Axiom’s technology will be integrated into “Okta Privileged Access,” expanding access controls to more sensitive resources that Okta customers can use to further strengthen their identity security fabric, so they can manage the types of privileged access across resources and use cases in their environment. The platform currently provides unified access and governance for privileged resources, whether on-prem or in the cloud, increasing visibility and compliance. It is designed to streamline access to servers and non-federated accounts, providing a secure vault that integrates with governance workflows to help ensure accountability.

Founded by Itay Mesika and Ilan Dardik in Tel Aviv, Israel, Axiom Security delivers a cloud-native, identity-centric PAM platform that helps organizations eliminate standing privileges and secure access to critical infrastructure with Just-in-Time (JIT) access, automated request and approval workflows, and user access reviews.

“Axiom Security elevates our current PAM product to solve for even more use cases, adding security controls and connectors to critical infrastructure resources, such as databases and Kubernetes,” said Abhi Sawant, Chief Technology Officer at Okta.

In the future, the platform will incorporate key Axiom functionality to deliver a single point of administration for privileged Just-in-Time access, AI-based application connector builder capabilities, and enhanced security for Kubernetes and databases, ensuring least-privileged access and full traceability for auditing and compliance.

Okta Privileged Access will continue to be Okta’s PAM solution, and is available globally, except in compliance cells, like HIPAA and FedRAMP.

Channel Impact^®
As more enterprises bring AI into their workforce, privileged access controls are a key defense layer to properly mitigate AI-related risks. This acquisition is intended to help customers extend their identity security fabric to more privileged accounts and resources, ensuring a single control plane for managing privileged access, whether on-prem or in the cloud.

Accenture to Acquire NeuraFlash to Enhance Salesforce and AI Capabilities

Accenture has agreed to acquire NeuraFlash, a Burington, Massachusetts-based Salesforce and gen AI consulting company that specializes in agentic solutions for sales, service, and field service operations.

The acquisition will add approximately 500 individuals with more than 2,000 certifications to Accenture’s Salesforce Business Group, predominately in North America, as well as in Colombia and India. The combination of Accenture’s technology and industry knowledge with NeuraFlash’s gen AI and agentic capabilities is expected to help clients deploy and scale intelligent solutions faster. The company also has substantial Amazon Web Services (AWS) capabilities to support customers with machine learning and gen AI in the contact center space.

“This acquisition will significantly enhance our agentic AI capabilities and allow us to better serve the mid-market, in direct alignment with Salesforce’s strategic direction,” said Stephanie Sadowski, senior managing director and Salesforce Business Group global lead for Accenture. “By integrating NeuraFlash’s expertise, we aim to help accelerate enterprise AI adoption and drive innovation for clients across industries.”

“Since our inception, our team has been dedicated to delivering exceptional business outcomes for our customers and partners with gen AI-powered solutions across sales, service, and field service operations,” said T. Brett Chisholm, CEO and co-founder, NeuraFlash. “Joining forces with Accenture will help us continue to scale, amplify our impact globally, and expand our gen AI capabilities to create new, exciting avenues for innovation with our customers and our incredible people.”

Completion of the acquisition is subject to customary closing conditions, including required antitrust clearances. Terms of the transaction were not disclosed.

Channel Impact^®
The acquisition is intended to further strengthen Accenture’s Salesforce gen AI and managed services capabilities and also extend its footprint to mid-market industries globally.

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