Riverbed has rolled out Alluvio IQ, a new cloud-native, SaaS-delivered Unified Observability service that empowers IT with insights and automation to support service quality more effectively. The platform leverages network performance and end-user experience data and applies AI and machine learning to correlate data streams and alerts to identify the most business-impacting events.
“Observability today has evolved in the market to deal beyond the challenges of application monitoring, testing, and management,” said Dan Smoot, CEO of Riverbed. “As IT teams continue to face issues managing complex, highly distributed environments, Riverbed saw the need for a broader definition and approach to solve an expanded set of challenges. We believe a unified approach to observability is key to allowing organizations to take back the reigns of IT by transforming massive amounts of data into actionable insights that drive enterprise performance and deliver exceptional digital experiences.”
Promised benefits include reduced Mean Time to Repair (MTTR), improved first-level resolution rates by enabling junior teams to do the job of senior staff, and increased agility and productivity by reducing alert fatigue.
The new service is designed to help IT teams and channel partners address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning while empowering lower-level IT staff to do the jobs of more experienced colleagues.