Commvault, a New Jersey-based vendor focused on enterprise backup, recovery, and data management across hybrid environments has expanded its partner program and related infrastructure.
The company has also undertaken a major redeployment of resources across its sales, partner and field marketing organizations to create new teams dedicated to Commvault’s four routes to market: Alliance Partners, Value Added Resellers (VARs) and Distributors, Service Providers and Global Systems Integrators (GSIs).
Improvements include the creation of an on-demand service center that provides 24-hour assistance with things such as RFP response questions, and answers to technical questions; a marketing concierge team; to help activate and execute marketing campaigns; an improved quote center; and a refreshed partner portal with new tools and resources. The updated program also includes expanded MDF, available for partners to help scale their businesses and grow their new customer opportunities.
In addition, Commvault’s newly packaged product set has been simplified and consolidated from more than 20 offerings into four products.
“Commvault’s goal is to be the partner of choice for backup and recovery and data management,” said Owen Taraniuk, the company’s head of worldwide partnerships and market development. “All of our investments and enhancements to the partner program have been designed to help partners build and scale their businesses. These changes and improvements are a direct result of partner feedback and will help us all advance together and make it easier to do business with Commvault as we strive to better meet the evolving needs of our partners in an increasingly cloud-centric, digital economy.”
The new enhancements to the partner program, including access to tools and resources, are available now.
By simplifying their partner program processes and expanding partner rewards, the company is attempting to extend its sales and new revenue streams.