Accenture to Acquire NeuraFlash to Enhance Salesforce and AI Capabilities

Accenture has agreed to acquire NeuraFlash, a Burington, Massachusetts-based Salesforce and gen AI consulting company that specializes in agentic solutions for sales, service, and field service operations.

The acquisition will add approximately 500 individuals with more than 2,000 certifications to Accenture’s Salesforce Business Group, predominately in North America, as well as in Colombia and India. The combination of Accenture’s technology and industry knowledge with NeuraFlash’s gen AI and agentic capabilities is expected to help clients deploy and scale intelligent solutions faster. The company also has substantial Amazon Web Services (AWS) capabilities to support customers with machine learning and gen AI in the contact center space.

“This acquisition will significantly enhance our agentic AI capabilities and allow us to better serve the mid-market, in direct alignment with Salesforce’s strategic direction,” said Stephanie Sadowski, senior managing director and Salesforce Business Group global lead for Accenture. “By integrating NeuraFlash’s expertise, we aim to help accelerate enterprise AI adoption and drive innovation for clients across industries.”

“Since our inception, our team has been dedicated to delivering exceptional business outcomes for our customers and partners with gen AI-powered solutions across sales, service, and field service operations,” said T. Brett Chisholm, CEO and co-founder, NeuraFlash. “Joining forces with Accenture will help us continue to scale, amplify our impact globally, and expand our gen AI capabilities to create new, exciting avenues for innovation with our customers and our incredible people.”

Completion of the acquisition is subject to customary closing conditions, including required antitrust clearances. Terms of the transaction were not disclosed.

Channel Impact^®
The acquisition is intended to further strengthen Accenture’s Salesforce gen AI and managed services capabilities and also extend its footprint to mid-market industries globally.