Gartner Unveils Top Predictions for 2024 and Beyond

Gartner has revealed its top strategic predictions for 2024 with a special emphasis on how generative AI (GenAI) has changed executive leaders’ way of thinking on every subject as well as on how to create a more flexible and adaptable organization.

“GenAI presents an opportunity to accomplish things never before possible in the scope of human existence,” said Daryl Plummer, Distinguished VP Analyst at Gartner. “CIOs and executive leaders will embrace the risks of using GenAI so they can reap the unprecedented benefits.

“This is the first full year with GenAI at the heart of every strategic decision, and every other technology-driven innovation has been pushed out of the spotlight,” added Leigh McMullen, Distinguished VP Analyst at Gartner. “GenAI has broken the mold and has kept building more excitement.”

By 2027, the productivity value of AI will be recognized as a primary economic indicator of national power, according to Gartner. National governments have a strong commitment to AI and are prioritizing strategies and plans that recognize AI as a key technology in both private and public sectors. Incorporating AI into long-term national planning is being reinforced through the implementation of corresponding acts and regulations to bolster AI initiatives.

“Implementation at a national level will solidify AI as a catalyst for enhancing productivity to boost the digital economy,” said Plummer. “Successful implementation of large-scale AI initiatives necessitates the support and collaboration of diverse stakeholders, showcasing the mobilization and convening ability of national resources.”

Gartner claims that by 2027, GenAI tools will be used to explain legacy business applications and create appropriate replacements, reducing modernization costs by 70%. By that time, 45% of chief information security officers (CISOs) are predicted to expand their remit beyond cybersecurity, due to increasing regulatory pressure and attack surface expansion. By 2028, enterprise spend on battling malinformation is expected to surpass $30 billion, cannibalizing 10% of marketing and cybersecurity budgets to combat a multifront threat.

By 2028, Gartner expects there will be more smart robots than frontline workers in manufacturing, retail, and logistics due to labor shortages.

Channel Impact^®
Executives are quick to call out AI as a cause of positions being eliminated. Channel partners can help their customers focus their AI efforts on worker augmentation to improve productivity and quality of work, rather than role automation.