Monday Morning Impact – January 3

D&H Distributing Launches New Community Offerings

D&H Distributing of Harrisburg, Pennsylvania is expanding its peer-to-peer partner engagement community offerings, creating a new partner organization called “D&H PartnerFi.” The PartnerFi Community will receive exclusive advantages such as an enhanced “SuccessPath Premier” enablement program, D&H discounts and incentives, access to subject-matter experts and keynote panelists from the field, exclusive member pricing on D&H services, enhanced credit offerings, best practices development, leadership development, and peer networking opportunities.

The program will consist of two networks: an Education network comprised of partners primarily selling into the K-12 vertical, and a “Core” network comprised of a combination of D&H’s more traditional VAR and MSP partners.

The initiative will be led by Casey Bartow, who will oversee a dedicated team in conjunction with D&H’s executive leadership, including Vice President of Marketing Jenn Walcott and Vice President of VAR Sales Peter DiMarco. D&H expects the PartnerFi Community networks to include 300 to 500 partners total by the end of 2022 and will continue to build in scope over the course of the year.

“D&H PartnerFi is unique in the channel in that it’s laser-focused only on the partner, with an emphasis on the development of their businesses,” said DiMarco. “It empowers them to share best practices, capitalize on channel opportunities, and optimize sales through extensive enablement strategies.”

Sponsors and speakers will vary throughout the year, driving end-to-end solutions in areas such as collaboration, end-point solutions, esports, data infrastructure, and security. D&H will also support members with its unique value proposition around cloud, XaaS, and managed services.

Additional member benefits include a premier enablement program, exclusive communications, exclusive credit benefits, and discounts on services such as asset tagging, laser etching, and eco-conservative “green shipping” services.

PartnerFi’s official launch date was January 1, 2022.

Channel Impact^®
The initiative is designed to provide tools and networking opportunities amongst peers and industry leaders. It includes resources that help them align more successfully with technology trends and focus on end-to-end solutions.

Dialpad and Poly Team Up in the Meeting Space

Dialpad Inc., a San Francisco-based company focused on communication and collaboration, has rolled out a new meeting experience for the modern and hybrid workforce. New enhancements to Dialpad Meetings, combined with the technology partnership of Dialpad and Poly, are intended to offer high quality video and audio to support the future of business collaboration.

Dialpad Meetings is the company’s Unified Communications as a Service offering that brings together a suite of unified communications and collaboration products on one platform that leverages Artificial Intelligence. Enhancements include virtual backgrounds; improved screen sharing capabilities with direct audio integration during video playback; enhanced security; mobile browser compatibility; and “click-to-join” meeting access.

“The future of work is not restrained by employee or customer location, it’s borderless,” said Craig Walker, Chief Executive Officer at Dialpad. The Dialpad cloud platform, along with our new partnership with Poly, gives people the ability to work smarter together from anywhere on any device they choose, and adapt to how they like to work.”

Leveraging its partnership with Poly, customers can deploy, start, and join meetings using a plug-and-play interface. Dialpad Voice Intelligence (Vi) is a built-in AI engine offering real-time meeting transcriptions for all participants. Vi combines Dialpad’s automated speech recognition and natural language processing capabilities to provide real-time transcription, call coaching, talking points and call analytics.

Dialpad’s customer list includes Motorola Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork.

Channel Impact^®
The intended value proposition is to combine the strengths of both Dialpad and Poly to seamlessly connect companies through a single app. Security, hybrid work compatibility, and the overall user experience are said to be improved.

IntelePeer Launches Marketplace Offering Low-Code and No-Code Communication Apps

IntelePeer, a San Mateo, California-based provider of communications solutions, has launched “Atmosphere Marketplace,” which offers a suite of pre-built applications that enhance customer communications. Featuring the company’s No-Code/Turnkey apps, Marketplace is intended to modernize the way business communicate with their customers without costly development cycles.

“The past year has transformed the speed in which businesses operate,” says Chris Botting, Chief Product Officer and General Manager at IntelePeer. “During the pandemic, we conceived, created and deployed a Covid hotline that was scaled to statewide coverage within a matter of hours. It became apparent that there is a dire need for the industry to offer easy to implement solutions that can be quickly deployed without scarce development resources. Marketplace was created to scale readily accessible solutions that solve businesses’ most pressing communication challenges.”

Turnkey apps enable businesses to immediately implement communications solutions such as intelligent Call Routing based on Natural Language Processing, to easy interactive voice response (IVR), SMS, and voice auto-response. Low-Code/Advanced Snap-Ins are customizable modules that enable customers to tailor applications into their existing business workflows. These quick to deploy modules are ideal for high-value implementations such as Payment Processing and Cloud Queuing.

IntelePeer also offers Managed Services.

Channel Impact^®
Marketplace is designed to simplify the rapid deployment of communication solutions, eliminating the need for developers to build from scratch.