New RapidFire Tools Solution Designed to Support Work-from-Home Environment

RapidFire Tools, a Kaseya company, has launched the Network Detective Work from Home (WFH) solution, featuring a self-service portal to empower employees who are working off home computers to initiate a network and security scan to be analyzed and documented by their companies’ IT support team before they connect to the corporate network.

“Many businesses were not prepared for the sudden shift of resources from offices to employee homes when the coronavirus hit, and that left many organizations vulnerable to data breaches and internal threats,” said Michael Mittel, president and GM, RapidFire Tools. “We created Network Detective WFH to address this very issue by delivering high-value, self-service assessments that safely allow employees to work from home using their personal devices. With the help of Network Detective WFH, business owners can have peace of mind knowing that the integrity of their IT infrastructure remains in place, and also save money and reduce IT workload by allowing employees to use home computers and networks.”

The offering provides “graded” PC risk scores and consolidated report cards to prevent compromises to the business in areas including:

• Basic IT security protection
• Anti-virus and personal firewall configuration
• Patch management
• Third party applications scanning for potential threats
• Critical asset information for the IT helpdesk that captures computer and network data to make remote IT support a breeze
• A self-service portal that lets employees scan without the assistance of IT
• An option for automatic weekly re-scans and “grading” to ensure the integrity of the corporate infrastructure

Channel Impact^®
While the ability to work from home was once considered a luxury, the current pandemic has closed office buildings and a wide variety of other “non-essential” facilities, thereby forcing people to work from home.  This situation has been the source of a great deal of angst in the IT departments, security teams, and upper management who need to ensure that company assets are accessed safely and with the necessary bandwidth to provide smooth operation.  Offerings such as this one are intended to help validate the security portion of those requirements.