Tech Data Launches Cisco-Focused Workflow Platform

Tech Data has launched its Cisco 1Source portal, a new resource designed to help allied partners to manage operational workflows involving Cisco offerings. Managed from a single screen, the new platform delivers a suite of APIs that enable channel partners to customize business processes to make the best use of their resources and systems.

“It’s our charter to put our customers in the best position to win and grow in a sustainable fashion,” said Nicko Roussos, director of Cisco Solutions for the U.S., at Tech Data. “While the application is already intuitive, Tech Data encourages its partner community to leverage the white-glove onboarding approach to ensure maximum value is achieved.”

“Digitization of our business processes is critical to simplicity in the channel, and Cisco is investing in APIs and capabilities to help our partners lead in this arena,” said Andrew Sage, vice president of Americas Distribution, at Cisco. “Our goal is continuous improvement of the two-tier partner experience, and speed is of the essence.”

Partners can leverage the platform towards a variety of functions, including look-ups for estimated ship dates, tracking numbers and Cisco sales order numbers.

Channel Impact^®
As distributors are always looking for new ways to add value, Tech Data is working to reduce operational complexity to ensure transformation does not become an impediment. This new platform is intended to help channel partners navigate market transitions without having to make incremental operational or transactional headcount investments.