Vodafone Business and RingCentral have announced a strategic partnership through which the two companies will create a new co-branded Unified Communications as a Service (UCaaS) solution that will be the lead UCaaS solution for Vodafone Business, and also offer Contact Center as a Service (CCaaS) to Vodafone Business customers.
The two companies plan to jointly drive product roadmap, innovation, sales enablement and go-to-market. Both companies will contribute resources to this, creating a joint development capability and also leveraging the RingCentral open API platform for custom integrations.
“Our partnership with RingCentral will enable customers to rapidly deploy and easily manage the communications services that are right for them and marks another step forward in our drive to become a platform-based business,” said Vodafone Business CEO Vind Kumar. “Together with RingCentral we can transform ways of working, improve business processes, and help companies become ready for a future of increased remote and flexible working.”
“We’re excited to partner with the leader in mobility and 5G to enable a ‘work from anywhere’ world with a new generation of cloud communications services,” said Anand Eswaran, RingCentral’s President and COO. “Mobility is critical to business success, and together with Vodafone Business, we will bring enterprise customers worldwide the capabilities they need, including team messaging, video meetings, and enterprise-grade voice services, to build the digital communications of the future.”
Vodafone Business and RingCentral will initially introduce new services to customers located in the United Kingdom and for Vodafone Business’ multinational customers in Europe in 2021. Multiple additional countries will follow, including Spain, Germany and Italy.
Bringing together Vodafone Business’ mobile first approach, global brand, reach and scale with RingCentral’s UCaaS and CCaaS expertise is expected to deliver flexible, easy to use and secure services.