Study: Miscommunications in IT Security Frequently Lead to Cybersecurity Incidents
According to a new report from Kaspersky, 80% of top-tier managers in the U.S. admit that a miscommunication with the IT department or IT security team has resulted in at least one cybersecurity incident in their organizations. With regard to personal attitudes, the majority of non-IT executives cited a diminished sense of cooperation between different teams (43%) and said the situation makes them question their colleagues’ skills and abilities when communicating with their IT security employees (56%).
According to the study, 98% of non-IT respondents experienced miscommunications regarding IT security. With regards to consequences, most often a breakdown in communications leads to serious projects delays (81%) and cybersecurity incidents (62%). Among other negative effects are a wasted budget (73%) and the loss of a valued employees (75%).
In addition, unclear communication with IT security employees also affects the emotional state of employees and leads to executives questioning the skills and abilities of IT security employees. More than 40% of executives admit that misunderstandings make them lose confidence in business security, and 52% reported that their lack of confidence in the team makes them nervous, ultimately affecting their work performance.
“Clear communication between a company’s executives and IT security management is a prerequisite for corporate business security,” said Alexey Vovk, head of information security at Kaspersky. “The challenge is to put oneself in the others’ position and anticipate and prevent serious misunderstandings. This means that CISOs should know basic business language to better explain the existing risks and need for safety measures. On the other hand, business should also understand that information security is an integral part of business and budgeting for it is an investment in protecting company assets.”
Kaspersky conducted a global survey of more than 1,300 business leaders.
Channel partners should help both IT and non-IT managers avoid locking themselves in a professional “information bubble.” Staying aware of the agenda in both the business and cybersecurity worlds is key to successful communication and mutual understanding between them. Cybersecurity specialists should use reliable and understandable arguments when communicating their needs to the board and justifying their cybersecurity budget.
Aryaka Networks Expands Partnership with SGS Telekom
Aryaka, a San Mateo, California-based SASE and SD-WAN company, announced that it has expanded its partnership with SGS Telekom, a global provider of edge connectivity offering last-mile Internet access and networking services to enterprises, hotel chains, retail chains, system integrators, managed service providers (MSPs) and SD-WAN providers.
Over the years, Aryaka has partnered with SGS Telekom to procure global network circuits in the Asia Pacific region. With this expanded partnership, SGS Telekom will resell Aryaka’s solutions. Aryaka, in turn, will expand its global reach, especially in the Asia Pacific (APAC) region where SGS Telekom is based.
“We’re pleased to extend our relationship as a partner reselling Aryaka’s industry-leading SD-WAN and SASE solutions,” said John Dhar, Vice President, Global Sales and Marketing for SGS Telekom. “We’re now able to offer a comprehensive global WAN solution to our enterprise customers and expand our current product and services portfolio.”
Aryaka’s solutions include Zero Trust WAN-based web gateway and firewall-as-a-service functionality, as well as technology that enables partners to deliver services optimized for performance over Layer 2 or cost over Layer 3.
VARs, MSPs, and white-label partners have the necessary visibility to co-manage their clients’ networks, increasing their value and wallet share.
The agreement opens up new product lines for SGS Telekom while providing Aryaka with a strengthened position in APAC.
CommScope Launches New Service Provider Partner Program
CommScope, a Hickory, NC-based networking company, has launched its Infrastructure Distributor Program, the first component of its new Service Provider Channel Partner Program announced last month.
The Distributor Program recognizes longstanding CommScope channel partners by providing distributor specific tools, educational resources, and incentives for customer development. The program also identifies select Elite level partners who are creating unique value for CommScope customers, through a special tier of services and benefits.
Program resources include a portal offering on-demand news and social feeds, co-marketing, and automated account management; on-demand access to the company’s learning management system; and badge recognition for Elite partners offering specific value-added services to customers.
“We’re excited to recognize the invaluable contributions of our channel partners through our new Distributor Program,” stated Melanie Zevenbergen, VP, Global Sales, Network Cabling & Connectivity. “We are particularly pleased to offer our Elite partners new incentives for their commitment to creating value for our customers. We are doubling down on their success by investing in new resources and promotions to help them grow their businesses as we help our customers accelerate their business.”
At launch, all partners will gain access to the new portal and will be notified of their status in the Badge Recognition Program along with access to the associated benefits.
The Distributor Program and the Service Provider Partner Program are part of CommScope’s broader “Broadband for Everyone” campaign.
The program introduces new tools, resources, and incentives for CommScope channel partners.