Resources that build a foundation
for partnering success
Monday Morning Impact
Our weekly report, Monday Morning Impact, will keep you abreast of channel trends and their impact on the partner community. Stay in the know by subscribing to the Monday Morning Impact Report.
White Papers
Experience Matters: The Pivot to Hyper-Personalization
Because the world has gone virtual out of necessity, the best way for vendors to reduce friction and move the CX-PX needle now is to optimize digital enablement. This translates into innovative approaches to hyper-personalization, lifecycle engagement, automation, analytics, customer journeys, and more-all of which are addressed by our experts in greater detail in this white paper.
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Accelerating Partner Transformation in an XaaS World
The XaaS market is here and partners are looking to OEMs to help them drive change - not just changes around traditional program policies and incentive structures but real changes that empower them to align with the way business now gets done.
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Partner Success Manager - The Secret Weapon Behind Scaling Customer Success
The Partner Success Manager is an important new role that fuels greater profits and revenue for partners and empowers vendors to deliver more effectively on the promise of their technology by scaling Customer Success.
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The Rise of Partner Success in the Services-Driven Economy
Today\'s technology companies must view Partner Success through the same lens as Customer Success, or else risk losing business.
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Podcasts
A Pivot to Hyper-Personalization
Our partners, agents, dealers, etc. are people and to effectively engage, communicate, and market to them we need to understand and empathize with their journey and lives. In the channel, this is creating a pivot towards hyper-personalization. Kristine Stewart joins Channel Edge to share her observations and findings and five key hyper-personalization themes she sees emerging.
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Channel Edge Podcast with Kristine Stewart: Achieving Channel Success in a XaaS economy
Kristine Stewart, Vice President, Client Success & Marketing at Channel Impact, joins Channel Edge to discuss a nine-step process she co-developed with Robert Saxe of nVision for achieving channel success in an X as a Service (XaaS) economy.
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Kristine Stewart Provides A Strategic Game Plan for Partner Success
\"Today\'s companies must view partner success through the same lens as customer success or face the risk of losing business."
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Presentations
How Do You Gain Partner Mindshare?
Panel discussion, presented by: Kristine Stewart, Channel Impact; Kenneth Fox, Channel Mechanics; Chanan Greenberg, Model N; Heather Margolis, Channel Maven
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Accelerating Partner Transformation in the XaaS World
Presented by: Kristine Stewart, Channel Impact and Robert Saxe, nVision Consulting Group - Technology & Services World 2019
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XaaS Channel Optimization
Presented by: Anne McClelland, TSIA, at Technology & Services World 2019
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